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Free tracked shipping across Canada · Free 30-day returns · Prices in CAD
Skincare · Makeup · Hair · Body · Fragrance





Every order ships free with tracking. Processing is usually 1–2 business days and delivery 5–12 business days.
Email us your order number within 30 days of delivery and we send a prepaid return label the same business day. Opened cosmetics can be returned if faulty, damaged or not as described.
Send the product link, your skin type or the shade you use now to opulorabeauty@gmail.com and we reply within one business day.
NEOSTRATA PHA Facial Cleanser is a soap-free, non-foaming gel that gently cleanses and lightly exfoliates sensitive, reactive skin without stripping its moisture barrier.
This gentle gel facial wash uses a Polyhydroxy Acid (PHA) to provide mild exfoliation while cleansing, designed specifically for people who need a low-irritation routine starter. The fragrance-free, soap-free formula produces no dense foam and aims to remove surface debris and excess oils while respecting skin’s natural defenses. Packaged in a 6.8 fl oz pump bottle, it’s presented as a daily-use step to prepare skin for serums and moisturizers that follow.
The cleanser avoids traditional harsh surfactants and fragrances that commonly trigger irritation. Instead, it uses a PHA to support gentle removal of dead skin cells and residues while maintaining hydration and pH balance. Its gel texture spreads easily and rinses clean without tightness.
This cleanser is suitable for both morning and evening use because it provides a mild cleanse without over-drying. In the morning it removes night-time products and oils; in the evening it clears makeup and environmental grime while preparing skin for restorative treatments. For heavier makeup, follow with a suitable makeup remover first.
Regular use aims to maintain a clean, comfortable feel without visible irritation or tightness. The PHA provides mild exfoliation that can improve surface texture over time, while the non-foaming gel helps retain moisture. Individual outcomes depend on overall skincare routine and skin condition.
Dispense a small amount into damp hands, massage gently over face, then rinse thoroughly with lukewarm water. Pat skin dry and continue with your preferred treatments and moisturizer. If you are new to acid-containing products, introduce it gradually into your routine.
Who is this for: NEOSTRATA PHA Facial Cleanser is formulated for people with sensitive, reactive, or easily irritated skin seeking a daily cleanser that cleans and gently exfoliates without fragrances or harsh surfactants. It's a fit for anyone who wants a simple, dermatologist-founded option to prepare skin for subsequent skincare steps, especially those avoiding foaming or soap-based washes.
Aqua/Water/Eau, Gluconolactone, PEG-80 Sorbitan Laurate, Triethanolamine, Polyquaternium-10, Propylene Glycol, Panthenol, Glycine, Sodium Laureth Sulfate, Sodium Laureth-13 Carboxylate, PEG-150 Distearate, Cocamidopropyl Betaine, Disodium Cocoamphodiacetate, Sodium Chloride, Phenoxyethanol, Methylparaben, Propylparaben.
Q: Is NEOSTRATA PHA Facial Cleanser suitable for very sensitive skin?
A: Yes. It’s soap- and fragrance-free and uses a mild PHA to exfoliate gently, making it appropriate for many sensitive and reactive skin types.
Q: Can I use this cleanser every day?
A: Generally yes; it’s formulated for daily use morning and evening. Start once daily if your skin is highly reactive and increase as tolerated.
Shipping: free tracked shipping to every Canadian province and territory on every order. Most orders are processed within 1–2 business days and arrive within 5–12 business days; you receive a tracking link by email as soon as it ships.
Returns: free returns within 30 days of delivery on unopened, unused items in their original packaging. Email us your order number and we send a prepaid return label the same business day. For hygiene reasons, opened cosmetics can only be returned if they are faulty, damaged or not as described.
Reaction or damaged item? Stop using the product and email us within 30 days; we refund or replace it.
Routines for Canadian seasons, new arrivals and our latest guides. No spam, unsubscribe any time. Read our privacy policy.
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