The Opulora letter
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Questions? opulorabeauty@gmail.com
Free tracked shipping across Canada · Free 30-day returns · Prices in CAD
Skincare · Makeup · Hair · Body · Fragrance





Every order ships free with tracking. Processing is usually 1–2 business days and delivery 5–12 business days.
Email us your order number within 30 days of delivery and we send a prepaid return label the same business day. Opened cosmetics can be returned if faulty, damaged or not as described.
Send the product link, your skin type or the shade you use now to opulorabeauty@gmail.com and we reply within one business day.
The 7.12 shade balances blue-green ash pigments with pearlescent nacre tones to neutralize warmth and add luminous shine. Pigment concentration is higher than standard dyes to maintain the cool cast longer between touch-ups.
The formula includes wheat protein and mineral oil which support hair surface smoothing and moisture retention during coloring. While coloring can alter texture temporarily, these ingredients are selected to improve silkiness and visible shine after processing.
Expect a cool, ash-nacre blonde with vivid tone that resists fading more effectively than lower-pigment formulas. Longevity depends on hair porosity, aftercare and washing frequency, but the enriched pigment system is formulated for prolonged intensity between color sessions.
Follow standard tinting procedures: perform a patch and strand test first, mix according to the manufacturer’s ratio, apply evenly and monitor development time. Rinse and condition thoroughly; use color-safe products to preserve tone and shine.
Q: Can I use 7.12 on unbleached dark hair?
A: No — for true 7.12 ash-nacre results, pre-lightening to a light blonde level is usually required.
Q: Does this formula protect color from sun fading?
A: Yes — the formula includes a UV filter to help reduce pigment fading from sun exposure.
Shipping: free tracked shipping to every Canadian province and territory on every order. Most orders are processed within 1–2 business days and arrive within 5–12 business days; you receive a tracking link by email as soon as it ships.
Returns: free returns within 30 days of delivery on unopened, unused items in their original packaging. Email us your order number and we send a prepaid return label the same business day. For hygiene reasons, opened cosmetics can only be returned if they are faulty, damaged or not as described.
Reaction or damaged item? Stop using the product and email us within 30 days; we refund or replace it.
Routines for Canadian seasons, new arrivals and our latest guides. No spam, unsubscribe any time. Read our privacy policy.
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